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Infiroi

Terms and Conditions

Last Updated: October 2026

Welcome to Infiroi (https://infiroi.com). By accessing our website, engaging our digital marketing services, or signing up for our campaigns, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully.

1. Overview & Services Provided

Infiroi is a specialized digital marketing agency providing services focused on dental clinics and businesses, including Google Ads management, Meta Ads strategy, local SEO, GMB optimization, and high-value patient lead generation. The exact deliverables and scope of work for any campaign will be specified in individual proposals or client service agreements.

2. The 6-Week Lead Guarantee Policy

We take pride in our result-oriented approach and offer a 6-Week Lead Guarantee for qualifying dental and business clients. However, this guarantee is strictly governed by the following prerequisites:

  • Approved Ad Budget: The client must maintain the mutually agreed-upon daily and monthly ad spend directly on platforms like Google and Meta without unauthorized pauses.
  • Response Time: The client’s clinic staff must respond to generated leads within 24 hours. Our guarantee covers the generation of patient inquiries (leads), and does not control the conversion or closing rate of the clinic's front-desk or internal sales process.
  • Fulfillment Terms: If Infiroi fails to achieve the agreed-upon lead targets within the initial 6 weeks of active campaigns, we will waive our subsequent agency retainer fees and manage your ads for FREE until the target is successfully met.
  • The guarantee becomes void if the client delays providing necessary marketing assets, blocks platform access, or alters ad campaigns independently.

3. Client Responsibilities & Cooperation

Successful digital marketing requires active collaboration. The client agrees to provide timely access to website CMS, social media channels, Google My Business dashboards, and creative feedback. Infiroi shall not be held liable for delayed campaign launches or sub-optimal performance resulting from delayed client approvals or missing business assets.

4. Payments, Retainers, & Refund Policy

  • Agency Fees: All agency retainer fees and service charges are billed in advance according to the agreed billing cycle.
  • Third-Party Ad Spend: Advertising budgets (Ad Spend) are paid directly by the client to ad networks (Google/Meta) via their credit/debit cards. Infiroi does not manage or store ad spend funds.
  • Strictly Non-Refundable: Due to the allocation of strategy resources, technical account setup, and human capital involved in digital marketing, all payments made to Infiroi are strictly non-refundable under any circumstances.

5. Intellectual Property Rights

All custom ad creatives, marketing frameworks, landing page structures, and copy developed by Infiroi remain the intellectual property of Infiroi until full payment for services is cleared. Clients retain absolute ownership of their pre-existing brand assets, clinic logos, and domain names.

6. Limitation of Liability

Infiroi operates independently as a marketing consultant and adheres to platform guidelines. However, we do not have direct control over third-party ad network algorithms, policy updates, or sudden account suspensions by Google or Meta. Infiroi shall not be liable for any indirect, incidental, or consequential business losses arising from platform outages or policy restrictions.

7. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any legal disputes or claims arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in Mohali, Punjab.

8. Contact Information

If you have any questions or concerns regarding these Terms, you can reach out to us directly:

  • Email: info@infiroi.com
  • Phone / WhatsApp: +91 7973818721
  • Office Address: 1247, Golf Link Market, Sec 118, Mohali